It's easy to read this piece and chuckle about scamminess infiltrating #googlemaps (Unlicensed taxis at Heathrow! Phantom nail salons!), but the same criticisms could be - and have been - leveled at #osm.
Those of us in the world of geographic #data have been yelling at each other for going on 20 years about curation vs #crowdsourcing, and I'm inclined to agree that these days the shine has worn off of the latter. Not that it's useless, but that now it's *complicated*.